Refund policy

  • 1. Cancellation Policy

    • Orders can be canceled within 12 hours of placement if they have not been processed.

    • Once an order has been processed or shipped, it cannot be canceled.

    2. Returns Policy

    • Returns are accepted only for damaged, defective, or incorrect products within 7 days of delivery.

    • Customers must provide proof of purchase and photographic evidence for return requests.

    • Opened or used products cannot be returned due to hygiene reasons.

    • To initiate a return, contact our support team with relevant details.

    3. Refunds Policy

    • Refunds will be processed within 7-10 business days after verification of the returned product.

    • Shipping charges are non-refundable unless the return is due to our error.

    • Refunds will be issued to the original payment method used during purchase.